Customer support
Email hello@airpass-global.com for order, installation, and usage questions.
Contact us
Need help, a partner answer, or a faster route to connectivity?
Send us a message and the Airpass team will route it to the right place. For order support, include the email used at checkout and any order or eSIM reference you have.
US office
131 Continental Dr, Suite 305, Newark, Delaware 19713, United States.
Europe contacts
WhatsApp only - Zürich: +41 76 210 11 22. Skopje: +389 70 978 004.
Order help
For the fastest help, include your account email, destination, ICCID if available, and what step is not working.
Business requests
Travel agencies, hotels, operators, and corporate travel teams can use the business page or email us directly.
Affiliate requests
Creators, publishers, and performance partners can apply from the affiliate page so we can review the right details.